THIS IS NORESCA

Noresca Administration

Through Noresca Administration, you can delegate the management of your support cases, your concerns about new features in the latest release of NetSuite and who wrote what, when and how.

One of us becomes one of you

We put together a team based on your business. Depending on your industry and needs, you will be matched with candidates with the right skills. Between you and the team, there is a Service Delivery Manager who maintains ongoing contact and regular reconciliations with your company. With Noresca Administration, you get the help of a whole team of knowledgeable people, you are not dependent on the right consultant being in place

Everything in one place

Through Noresca’s case portal, everything is gathered in one place, from support cases to suggestions for improvements. Our support team helps you continuously with the incoming cases and gives you immediate feedback. Several people in your organization can use the same portal – everything is logged and time-stamped. You will be notified when something happens with your case.

Proactivity

Through Noresca Administration, you will continuously get suggestions on how to streamline & get more out of your NetSuite investment. Our team of experienced consultants utilize previous similar experiences and news from Netsuite to see how your workflow can be streamlined.

Simple & affordable

A simple pricing model where you pay a fixed monthly price to use our service and then a fixed low hourly rate for case management regardless of who helps you at Noresca. You can of course access the case portal directly in NetSuite.